Support

When a question arises about one of our software products, partners and customers can count on us to provide fast, reliable technical support. Our skilled support team can help you resolve issues via telephone or e-mail.

Phone: 401-276-9000

Email: Product.Support@BlueMoonInd.com

Interested in a Support Plan, it is 9% of the list price of the product (requires a current Maintenance Plan). This plan will give you unlimited support for the year. To learn more contact ChannelManagement@BlueMoonInd.com

Support Life Cycle - When there is Microsoft Dynamics GP version that is no longer supported we will only support our product for 3 months after that. We will also no longer make any updates to that version.

FAQs - Visit each of our product pages to view frequently asked questions.

Our typical support response time is within the hour of receiving your phone call or email.