Services

We are committed to the success of our partners and customers. By working as an extension of their team, we provide services that solve critical business issues and maximize the value of their investment.

Implementation

We offer implementation services to help define, manage, and ensure the success of any Blue Moon product implementation. We can provide expert guidance in the definition of a project schedule as well as identification of dependencies and coordination of required resources.

Education

Our software products follow Microsoft Dynamics GP conventions, so customers will feel comfortable using them immediately. Our education services help customers realize the full potential of the software within their business context.

We offer a variety of training options for our products, including on-site, remote, and classroom-based training delivered by skilled, experienced professionals.

Technical Support

When a question arises about one of our software products, partners and customers can count on us to provide fast, reliable technical support. Our skilled support team can help you resolve issues via telephone or e-mail.

Application Development

Our software products meet the needs of a broad range of Microsoft Dynamics GP users. However, customers often require unique capabilities not currently available for the Microsoft Dynamics GP system.

In this situation, we work with customers and partners to develop high quality software applications to extend their Microsoft Dynamics GP system and meet the demands of their business.

Some of our recent customization projects include…

Back-ordered items to allocate: We modified this process so that when you select the ‘Fulfill All’ button on the window, the oldest back-orders are allocated first. We also enabled the partial allocation of documents where the quantity back-ordered exceeds the quantity available. This resolves the issue where newer documents could be allocated prior to older documents.

GP Integration to Custom Purchasing System: After customizing windows and functionality in Microsoft Dynamics GP and customizing information transferred with eConnect, we integrated Microsoft Dynamics GP with a custom purchasing system. Information shared and dynamically synchronized between systems includes purchase orders, vendor orders, credit memos, receivings, and a wide variety of master and document status information.

General Ledger Year End Close Enhancement: The purpose of this customization was to extend the functionality of the General Ledger by providing year-end close capabilities at the Bond/Lease and Fund level. It accomplished this by allowing the selection of multiple segments rather than one for fund balance year-end closing.